Payment Information

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Star Inspired Jackets Payment Policy

Website Name: Star Inspired Jackets
Website: https://starinspiredjackets.com
Selling Countries: United Kingdom & International
Customer Service Email: help@starinspiredjackets.com
Customer Service Phone: +44 7 877 193 855
Registered Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Last Updated: July 30, 2026

Payment Methods

At Star Inspired Jackets, we are committed to providing a secure, convenient, and reliable shopping experience. All payments made on our website are processed through trusted and encrypted payment gateways to ensure your personal and financial information remains protected.

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro (where available)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other payment methods displayed during checkout through Shopify Payments

The payment methods available at checkout may vary depending on your location and device.

Shopify Payments

Our website uses Shopify Payments, one of the world's leading secure payment processing platforms.

When you place an order:

  • Select your preferred payment method during checkout.
  • Enter your payment details securely.
  • Your payment information is encrypted using industry-standard SSL technology.
  • Once your payment is successfully authorised, you will receive an order confirmation email.

Star Inspired Jackets does not store or have direct access to your full credit or debit card information.

Secure Checkout

Your privacy and security are extremely important to us.

All transactions completed on our website are protected using:

  • SSL (Secure Socket Layer) Encryption
  • PCI DSS Compliant Payment Processing
  • Fraud Detection & Risk Analysis
  • Secure Payment Authentication where required

These security measures help protect your personal information and reduce the risk of unauthorised transactions.

Payment Authorisation

All payments are subject to authorisation and verification by your card issuer or payment provider.

If your payment cannot be authorised, your order will not be processed.

Common reasons for declined payments include:

  • Incorrect payment information
  • Insufficient funds
  • Bank security verification
  • Card restrictions
  • Temporary payment provider issues

If your payment is declined, please contact your bank or card issuer before attempting another transaction.

Currency

All prices displayed on our website are shown in British Pounds Sterling (GBP £) unless otherwise stated.

If your payment card is issued in another currency, your bank or card provider may apply exchange rates and international transaction fees.

These charges are determined by your financial institution and are outside our control.

Payment Confirmation

After a successful payment, you will receive:

  • An Order Confirmation Email
  • Your Order Number
  • Purchase Summary
  • Shipping Confirmation once your order has been dispatched

If you do not receive your confirmation email within a few minutes, please check your spam or junk folder before contacting customer support.

Failed or Duplicate Payments

If you believe you have been charged incorrectly or more than once, please contact our customer support team immediately.

Please include:

  • Your Order Number
  • Payment Date
  • Payment Method Used
  • Any relevant screenshots or bank references

We will investigate the issue and assist you as quickly as possible.

Refunds

Approved refunds are issued to the original payment method used during checkout.

Refund processing typically takes up to 10 business days after the returned item has been received, inspected, and approved.

Depending on your bank or payment provider, additional processing time may apply before the funds appear in your account.

Please refer to our Return & Refund Policy for full details.

Fraud Prevention

To protect both our customers and our business, we reserve the right to:

  • Decline suspicious transactions
  • Request additional identity verification where necessary
  • Cancel orders identified as high risk
  • Limit or refuse purchases that appear fraudulent

If additional verification is required, our customer support team will contact you before processing your order.

Taxes & Duties

Orders delivered within the United Kingdom include applicable taxes where required.

For international orders, customers are responsible for any customs duties, import taxes, VAT, or clearance fees imposed by their local authorities.

These charges are not included in the product price or shipping cost unless otherwise stated.

Contact Us

If you have any questions regarding payments or require assistance with your order, please contact us:

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Business Name: Star Inspired Jackets

Business Number: 16563218

Physical Address: 71–75 Shelton Street Covent Garden London WC2H 9JQ
United Kingdom

Email: help@starinspiredjackets.com

Phone: +44 7 877 193 855